Ensure Neutral 850g
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1) Complete, balanced nutrition with 28 essential vitamins and minerals to help fill nutritional gaps.
2) High quality protein and vitamin D to keep muscles strong.
4) Calcium, phosphorus and vitamin D to maintain bone health.
5) Antioxidants (vitamins C, E, zinc and selenium) for immune support.
6) Fibre-free, low lactose*, gluten free** and low in FODMAPs***
FODMAPs: Fermentable, Oligosaccharides, Disaccharides, Monosaccharides and Polyols.
*Low lactose refers to the product containing no more than 2 g of lactose per 100 g.
**Gluten free refers to the product containing no detectable gluten at a limit of quantification of 5 ppm.
***Based on ingredients
Ensure is the #1 Nutritional supplement drink in the world^ and is backed by over 45 clinical studies.
^ Source Euromonitor International Limited; Consumer Health 2025 edition, per Supplement Nutrition Drinks category definition, retail value sales, RSP 2024 data.
Ensure Neutral can be enjoyed as a delicious health shake with or between meals, or to replace a meal.
To prepare a 237 mL serving of Ensure Neutral:
1) Pour 200mL of cold water into a glass.
2) Gradually add 6 level scoops or 51.3 g of Ensure Neutral while stirring and mix until dissolved. Ensure is best served chilled.
Ensure Neutral can also be added to a wide range of recipes as a nutritional boost to your favourite meal.
Opened can should be covered and stored in a cool, dry place, but NOT refrigerated. Once opened, use contents within 3 weeks.
Prepared Ensure should be used promptly or covered, refrigerated and used within 24 hours.
Contains: Milk and Soy Ingredients.
Ensure Neutral is suitable as a sole source of nutrition or as a supplement.
Not intended for use in children unless recommended by a physician or other qualified healthcare professional.
Not for use in galactosaemia.
Not for parenteral use.
Ensure Neutral has decreased levels of vitamin K compared to standard feeds.
Prescription FAQ's
All medicines listed in our prescriptions category require a valid prescription from an Australian registered prescriber. No prescription items will be processed or shipped until a valid prescription has been received and verified by our pharmacist.
How do I submit my electronic prescription?
You can send us your e-script token in one of the following ways:
- Enter your prescription token number when adding the product to the cart
- Forward your email e-script to [email protected]
- Forward your SMS e-script to +61 483 913 912
# Please note that each medication you're prescribed will have its own unique token. Your e-Script token is the string of 14-20 letters and numbers underneath the QR code in your Electronic Prescription email or SMS.
How do I submit my paper prescription?
Post your original paper prescription to:
Fitchs Pharmacy731 Hay Street Mall
Perth WA 6000
# Please note, your script must be delivered to our Online Pharmacist in Perth WA before we can process and ship your order.
What if I don't have a prescription?
A valid prescription from an Australian registered prescriber is required before we can dispense any prescription medicine. If you do not currently hold a prescription, please consult your doctor or healthcare provider to discuss your treatment options.
How long does it take for my prescription to be processed?
At Fitchs Pharmacy, we aim to ship your medicines within 1 business day of receiving a valid prescription. However, there are some things that may affect timing:
- For paper prescriptions, your script must be received at our Perth pharmacy before we can process your order. Depending on your location, postal delivery may take 2-5 business days.
- Electronic prescriptions can be processed immediately, provided your token number has been entered correctly. In the case of an error, our pharmacist will contact you to check details.
- Fridge items: Medications that require refrigeration are shipped early in the week to ensure they are not held over the weekend and to maintain optimal storage. For faster delivery, we recommend selecting Team Global Express instead of Australia Post.
- Our pharmacist may need to contact you to discuss your medicines before your prescription can be shipped. Please ensure your contact details are up to date at checkout.
How will my prescription be delivered?
Once your order is reviewed and approved by our pharmacist, it will be shipped via Australia Post or Team Global Express. Fridge items will be packed in an esky with ice to maintain the required temperature. All prescription items are sent in discreet packaging.
Can I return prescription items for a refund?
Due to the nature of prescription items, we are unable to offer refunds for change of mind after they have been shipped. However, if you change your mind before your order is shipped, a refund can be issued, minus a 5% fee to cover payment processing costs.
If there is a problem with your order, please contact us at [email protected]
Can I contact the online pharmacist for help?
Our online pharmacist is available Monday to Friday, 8am-4pm (AWST):
- Phone: 1800 418 429
- SMS: +61 483 913 912
- Email: [email protected]









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